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How can I send a message to the general contractor?

Lotte Lesscher avatar
Written by Lotte Lesscher
Updated over 2 weeks ago

In this article, you can read how to send a message to the general contractor.

Option 1: From a request for proposal

When you choose 'Respond / I have a question,' you can send a message to the general contractor.

  • You will now be automatically redirected to your 12Build environment.

  • More information about logging into 12Build can be found here.

Option 2: From the Project Dashboard

When you are logged into 12Build, you can choose 'Send Message' in the project dashboard.

Option 3: From the Communication section

  • In the menu 'Projects - Communication,' you can find all sent and received messages.

  • You can reply to a received message by clicking the 'Reply' button at the bottom.

  • You can also compose a new message using the red 'Compose' button.


Sending a Message

  • When you are about to send a message, you will see the screen below.

  • Compose your message here and optionally use a template.

  • More information about working with templates can be found here.

  • You can also attach files here; this option is located at the bottom left of the screen.


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